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What if the NHS routinely used patient accessible language?
What if the NHS routinely used patient accessible language? Why does the NHS routinely use medical language such as ‘Renal’ rath...
Thursday, 28 March 2019
At last there is movement to use simpler words for bowel movement
This article in the Guardian newspaper sets out NHS moves to change the default words used for bodily functions to those which are more easily understood.
https://www.theguardian.com/lifeandstyle/shortcuts/2019/mar/19/why-nhs-wants-patients-to-poo-pee-be-sick
Wednesday, 6 February 2019
NHS Digital Health literacy resource
It is really encouraging to see NHS Digital providing advice on writing content for users with poor Health Literacy.
https://beta.nhs.uk/service-manual/practices/create-content-for-users-with-low-health-literacy
https://beta.nhs.uk/service-manual/practices/create-content-for-users-with-low-health-literacy
How you can create better content
You can help reduce the problems caused by low health literacy by making sure your content is written at a level most users can understand.
You can do this by:
- using a readability tool to help prioritise your content
- following the NHS design principles when you create content
- following our advice how to write for NHS digital services
- doing user research with users who have low health literacy
We’ve found that doing these things benefits all users, not just those with low health literacy.
Read more about this
- Health Education England: health literacy toolkit
- Learning and Work Institute: How to produce clear written materials for a range of readers (PDF, 377kb)
- Patient Information Forum: Toolkit for creating health information that works
- US Office for Disease Prevention and Health Promotion: Health literacy online
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