https://beta.nhs.uk/service-manual/practices/create-content-for-users-with-low-health-literacy
How you can create better content
You can help reduce the problems caused by low health literacy by making sure your content is written at a level most users can understand.
You can do this by:
- using a readability tool to help prioritise your content
- following the NHS design principles when you create content
- following our advice how to write for NHS digital services
- doing user research with users who have low health literacy
We’ve found that doing these things benefits all users, not just those with low health literacy.
Read more about this
- Health Education England: health literacy toolkit
- Learning and Work Institute: How to produce clear written materials for a range of readers (PDF, 377kb)
- Patient Information Forum: Toolkit for creating health information that works
- US Office for Disease Prevention and Health Promotion: Health literacy online
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